Privacy Policy

OlliNest Privacy Policy

Last Updated: 12-10-2025

This Privacy Policy describes how OlliNest (hereinafter referred to as the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, shop on our Site, or otherwise interact with us (collectively, the “Services”).

In this Privacy Policy, “you” and “your” refer to you as a user of the Services — whether you are a customer, website visitor, or any other person from whom we collect information in accordance with this policy.

Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we do, we will post the revised version on the Site and update the “Last Updated” date above.

How We Collect and Use Your Personal Information

To provide our Services and ensure a smooth shopping experience, we collect personal information about you from various sources as outlined below.
The information we collect and how we use it depends on how you interact with OlliNest.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, fulfill your orders, improve our Services, comply with legal obligations, and protect the rights and safety of our customers and business.

What Personal Information We Collect

The types of personal information we collect depend on how you use our Site and Services.
When we use the term “personal information,” we mean data that identifies you or can be linked to you.

Information We Collect Directly from You

  • Contact Information: Name, address, phone number, and email address.

  • Order Details: Name, billing and shipping address, payment confirmation, email, and phone number.

  • Account Information: Username, password, and security details.

  • Purchase Information: Products you view, add to your cart, or add to your wishlist (e.g., baby carriers, toddler shoes, or accessories).

  • Customer Support: Information you provide when contacting our team for assistance.

Information Collected Automatically

We automatically collect certain information about your interaction with our Site, such as device details, browser type, network connection, IP address, and browsing behavior.
We use cookies and similar technologies to analyze usage and improve the user experience.

Information from Third Parties

We may obtain information from third parties, such as payment processors or service providers (e.g., Shopify, analytics platforms).

How We Use Your Personal Information

We use your information for the following purposes:

  • Providing Services: Processing payments, fulfilling orders, delivering baby and toddler products, and providing customer support.

  • Marketing & Advertising: Sending promotions, offers, and personalized recommendations related to OlliNest baby products.

  • Security & Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions or illegal activities.

  • Customer Communication: Responding to your inquiries, updating you on your orders, and improving our customer experience.

How We Disclose Personal Information

We may share your personal information with trusted third parties, such as:

  • Service Providers: Payment processors, logistics and shipping partners, IT service providers, and customer support platforms.

  • Marketing Partners: For advertising and promotional purposes, if you’ve given consent.

  • Business Transfers: In the event of a merger, acquisition, or bankruptcy, your information may be transferred as part of our business assets.

Your Rights and Choices

Depending on where you are located, you may have the following rights in relation to your personal data:

  • Right of Access: You can request access to the data we hold about you.

  • Right to Erasure: You can request that your personal data be deleted.

  • Right to Rectification: You can request that incorrect data be corrected.

  • Right to Data Portability: You can request a copy of your data in a transferable format.

To exercise these rights, please contact us at
olli@ollinest.com

Complaints

If you have any complaints about how we handle your data, please contact us first. We will do our best to resolve your concern.
If you are not satisfied with our response, you may contact your local data protection authority.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

olli@ollinest.com